Defective Dunlop

[chubb]

When I got my current set of tires at the Creek the other day there was this guy there on a ZX6 as well who had just came back from his first session on a brand new GP211 rear slick he had bought that same day and it literally had chunks missing out of it. Like someone had scooped bits of it out with a spoon... very odd. The person in charge of the shop now (don't know his name, sorry!) said the rider would have to buy a new rear tire to continue riding on that day as his bike was no longer 'scrutinized' and he would send the tire back to Dunlop who would then give him a replacement/refund.

Personally, I was not very impressed with that customer service. Having to buy another rear after just one session instead of being offered a replacement is really not what I'd expect...

that's what I'm having to deal with at Dunlop at the moment... very tempted to say to the shop I bought it from its your issue between you and Dunlop..

[Marshy]

very tempted to say to the shop I bought it from its your issue between you and Dunlop..

Unless they sold it to you for their cost, I would do just that.

[dan]

that's what I'm having to deal with at Dunlop at the moment... very tempted to say to the shop I bought it from its your issue between you and Dunlop..

If it is a defective tyre then that would be my approach. It's not an issue between you and Dunlop. If my TV packed in I wouldn't contact Sony I'd contact JB Hifi, for example.